In order to process your booking, we need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. If we need any other personal details, we will tell you before we obtain them from you.
We need to pass on your personal details to the companies and
organisations who need to know them so that your holiday can be provided (for
example your airline, hotel, other supplier, credit/debit card company or bank).
Such companies and organisations may be outside the European Union, Norway,
Iceland or Liechtenstein if your holiday is to take place or to involve
suppliers outside these countries.
Where you give us details relating to your physical or mental health or
condition, we will ask you to give us your written consent to our holding, using
and passing on such information. Except where expressly permitted by the Data
Protection Act, we will only deal with the personal details you give us as set
out above unless you agree otherwise. For example, if we wish to use any of your
personal details for marketing purposes, we will tell you this when we ask for
the details and give you the opportunity to say no if you do not want us to do
so.
We promise to keep all personal details you give us in connection with your
booking confidential. We have appropriate security measures in place to protect
this information.
You may write to us or email us to ask us whether we or someone on our behalf
is holding personal details of yours or is carrying out any operation in
relation to any of them. You are entitled to ask us what details of yours are
being held or processed, for what purpose and to whom they may be or have been
disclosed. We will charge a fee to respond to such a request. We promise to
respond to your request within 40 days of receiving your written request and
fee.